At High Demand, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop at our dispensary, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, date of birth, address, phone number, and email

• Government-issued ID and medical cannabis card details

• Payment and transaction information

• Any other information you provide when registering or making a purchase

Automated Information:

• IP address, browser type, and device information

• Website usage data collected via cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Verify your identity and eligibility to purchase medical cannabis

• Fulfill your orders and process payments

• Communicate with you about your account, orders, promotions, or updates

• Improve our products, services, and customer experience

• Comply with local and federal legal requirements

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, delivery partners, and IT services, only as necessary to fulfill our services

• Regulatory Authorities: When required to comply with D.C. or federal law

• Legal Requests: In response to subpoenas, court orders, or other legal obligations

4. Your Rights and Choices

You have the right to:

• Access or request a copy of your personal data

• Correct or update inaccurate information

• Request deletion of your information (where legally applicable)

• Opt out of marketing communications at any time

To make a privacy request, please contact us at highdcdemand@gmail.com.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and collect usage analytics. You may disable cookies through your browser settings, but this may affect site functionality.

7. Age Restrictions

High Demand only serves registered medical cannabis patients aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our site or services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: highdcdemand@gmail.com
📍 Address: 511 11th St SE, Washington, D.C.